NHS Wales Experience Questionnaire

 

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Results 2023/24

274 results analysed

Questions

Did you feel that you were listened to?

  • Always - 212
  • Usually - 43
  • Sometimes - 18
  • Never - 0

Were you able to speak in Welsh to staff if you needed to?

  • Always - 21
  • Usually - 7
  • Sometimes - 4
  • Never - 16
  • n/a - 224

From the time you realised you needed to use this service, was the time you waited?

  • Short - 105
  • About right - 146
  • Bit longer - 17
  • Much longer - 2

Did you feel well cared for?

  • Always - 215
  • Usually - 47
  • Sometimes - 11
  • Never - 0

If you asked for assistance, did you get it when your needed it?

  • Always - 134
  • Usually - 42
  • Sometimes - 10
  • Never - 2
  • n/a - 85

Did you feel you understood what was happening in your care?

  • Always - 196
  • Usually - 62
  • Sometimes - 15
  • Never - 0

Were things explained to you in a way that you could understand?

  • Always - 206
  • Usually - 55
  • Sometimes - 10
  • Never - 1

Were you involved as much as you wanted to be in decisions about your care?

  • Always - 197
  • Usually - 62
  • Sometimes - 12
  • Never - 1

Using a scale of 0 - 10 where 0 is very bad and 10 is excellent, how would you rate your overall experience?

  0  1 2 3  4 5 6 7 8 9 10
      1   1 3 18 35 50 160

Equity Monitoring

What is your age  

  • 0 to 15: 3
  • 16 to 24: 16
  • 25 to 34: 27
  • 35 to 44: 37
  • 45 to 54: 41
  • 55 to 64:57
  • 65 to 74: 52 
  • 75+: 37
  • Prefer not to say: 2

What is your gender? 

  • Male - 97
  • Female - 171
  • Other - 1
  • Prefer not to say - 1

At birth, were you described as:

  • Male - 99
  • Female - 172
  • Other - 0
  • Prefer not to say - 3

Are your day to day activities limited because of a health problem or disability which has lasted, or is expected to last, at least 12mths?

  • Yes, a lot - 69
  • Yes, a little - 70
  • Not at all - 125
  • Prefer not to say - 7

Which of the following options best described how our think of yourself?

  • Heterosexual - 241
  • Gay or lesbian - 3
  • Bisexual - 10
  • Prefer not to say - 2
  • Other - 9

What is your religion?

  • No religion - 104
  • Hindu - 0
  • Muslim - 1
  • Any other religion - 6
  • Jewish - 0
  • Sikh - 0
  • Buddhist - 0 
  • Christian - 142
  • Prefer not to say - 11

Published: Mar 16, 2024