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Surgery Activity: July 2024
Total Number Of Calls To The Surgery
9,044
Up 960 (8,084)
Calls Answered Within 2 Minutes
6,652
Up 839 (5,813)
Number Of Calls Abandoned
1,476
Up 166 (1,310)
Items Issued Via Prescription
27,183
Up 3,454 (23,729)
Referrals Made
590
Up 44 (546)
Fit Notes Issued
197
Up 7 (190)
Administrative Letters and Emails Issued
773
Up 235 (538)
Text Messages Sent And Received
2,189
Up 37 (2,152)
Total Digital Requests Submitted To Practice
2,065
Up 274 (1,791)
Appointments (Total)
5,408
Up 328 (5,080)
Appointments (Seen)
5,081 (93.953%)
Up 1291 (4,790)
Appointments (DNA)
327 (6.047%)
Up 37 (290)
Published: Sep 3, 2024
CONTACT DETAILS
Pendre Surgery
Coleshill Street
Holywell
Flintshire
CH8 7UP
Tel: 01352 746131
Out of Hours: 111
PATIENT FEEDBACK
Let us know what you think of the practice and where we could improve
