Surgery Activity: June 2024

 

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Total Number Of Calls To The Surgery

9,279

Down 483 (9,762)

Calls Answered Within 2 Minutes

6,684

Down 190 (6,874)

Number Of Calls Abandoned

1,484

Down 126 (1,610)

 

Items Issued Via Prescription

26,353

Down 909 (27,262)

Referrals Made

624

Up 3 (621)

Fit Notes Issued

234

0 (234)

 

Administrative Letters and Emails Issued

628

Down 56 (684)

Text Messages Sent And Received

1,927

Up 659 (1,268)

Total Digital Requests Submitted To Practice

1,947

Up 261 (1,686)

 

Appointments (Total)

5,564

Up 42 (5,522)

Appointments (Seen)

5,212 (93.674%)

Up 127 (5,085)

Appointments (DNA)

352 (6.326%)

Down 85 (437)

Published: Jul 5, 2024