Surgery Activity: May 2024

 

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Total Number Of Calls To The Surgery

9,762

Up 536 (9,226)

Calls Answered Within 2 Minutes

6,874

Up 355 (6,519)

Number Of Calls Abandoned

1,610

Up 124 (1,486)

 

Items Issued Via Prescription

27,262

Up 2,722 (24,540)

Referrals Made

621

Down 9 (630)

Fit Notes Issued

234

Up 35 (199)

 

Administrative Letters and Emails Issued

684

Up 37 (647)

Text Messages Sent And Received

1,268

Down 540 (1,808)

Total Digital Requests Submitted To Practice

1,686

Up 57 (1,629)

 

Appointments (Total)

5,522

Down 56 (5,578)

Appointments (Seen)

5,085 (92.086%)

Down 155 (5,240)

Appointments (DNA)

437 (7.914%)

Up 99 (338)

Published: Jun 4, 2024