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Surgery Activity: September 2024
Total Number Of Calls To The Surgery
8,345
Up 359 (7,986)
Calls Answered Within 2 Minutes
6,822
Up 767 (6,055)
Number Of Calls Abandoned
1,524
Up 269 (1,255)
Items Issued Via Prescription
25,046
Up 11 (25,035)
Referrals Made
594
0 (597)
Fit Notes Issued
195
Up 41 (154)
Administrative Letters and Emails Issued
500
Up 84 (416)
Text Messages Sent And Received
2,530
Down 2,069 (4,599)
Total Digital Requests Submitted To Practice
1,781
Down 262 (2,043)
Appointments (Total)
5,483
Up 627 (4,856)
Appointments (Seen)
5,124 (93.452%)
Up 538(4,586)
Appointments (DNA)
359 (6.548%)
Up 89 (270)
Published: Nov 7, 2024
CONTACT DETAILS
Pendre Surgery
Coleshill Street
Holywell
Flintshire
CH8 7UP
Tel: 01352 746131
Out of Hours: 111
PATIENT FEEDBACK
Let us know what you think of the practice and where we could improve
